GENERAL TERMS AND CONDITIONS

Below are our General Terms and Conditions governing the use of the website lespolettes.com and the purchase of products through this site.

If you have any questions regarding these Terms, please contact us using the contact form below.

Use of the Website by customers is subject to these General Terms and Conditions as well as to any notices or conditions appearing elsewhere on the Website. For clarity, Les Polettes may modify or remove any part of the Website at any time without incurring liability toward customers as a result of such changes. Les Polettes reserves the right to amend these General Terms and Conditions at any time without specific notice to customers. Continued use of the Website or placing an order after such changes have come into effect constitutes acceptance of those changes.

A contract between you, as the customer, and us will only come into effect once your order has been processed and shipped.

By placing an order through this Website, you confirm that:

• You are not a minor and are legally capable of entering into a binding contract
• The personal information provided during registration is complete and accurate
• You are not using a false name or the name of another individual or legal entity without authorization

ORDERING

By placing an order, you agree to these General Terms and Conditions and acknowledge that you have read them prior to completing your purchase.

ORDER CANCELLATION

As a customer, you may cancel your order within 24 hours. You will be refunded the full amount to the account used for the original payment.

ORDER ACCEPTANCE

Once you place an order, you will receive an order confirmation email at the address provided during checkout. This email will include details of the items ordered, pricing and related information.

DELIVERY

As the buyer, you may select from the available delivery options and choose the timing that suits you best. Les Polettes cannot be held responsible for any damage occurring during transport or for delays beyond its control.

Standard delivery: 5 to 7 business days
Express delivery: 2 business days

RETURN POLICY

Les Polettes accepts returns within 14 days, provided that the items have not been worn, altered, washed or otherwise handled. Items must be returned in their original packaging.

Items may not be returned to Les Polettes without prior written consent and are subject to return shipping fees. Les Polettes reserves the right to refuse any return that does not comply with these conditions.

LIABILITY

We strive to ensure that the information on this Website is as accurate as possible. However, we make no express or implied warranties in this regard. We also provide no guarantee regarding the use of this Website. It is the responsibility of each user to ensure that their devices are protected against viruses or other external threats.

Your rights are protected under the Irish Sale of Goods and Supply of Services Act 1980 and the Consumer Protection Act 2007. Nothing on this Website shall affect your statutory rights under applicable law.

SEVERABILITY

If any provision of these General Terms and Conditions is found to be invalid, illegal or unenforceable for any reason, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.